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Store Policy

Customer Care

We make rad gear, and we stand by it! 30-day returns or exchanges for pre-made designs? You got it. Custom orders? We’ll work with you until your vision is set. Fast replies? Always—we answer emails within 24 business hours. Prints that last? Yep—75+ washes of vibrant color. Change your mind? No stress, just tweak your design all the way up until production kicks off. Stay tuned—more support options coming soon!

Privacy & Safety

Your privacy is our top priority at Sugar Skull Crew. We only collect the essential information needed to process your order—this includes your name, email, shipping address, and payment details.

We use your information for:
✅ Order processing – to make sure your purchase gets to you smoothly
✅ Customer support – to assist with any questions or concerns
✅ Marketing emails (only if you opt-in) – for updates, promos, and new drops

We never sell your data. We only share necessary details with trusted payment processors and shipping services to complete your order.

Your data is kept secure with limited access and strict protection measures. You’re always in control—you can request to update, delete, or opt out of marketing emails at any time.

Got questions? Reach out—we’re happy to help!

Custom Inquiries

Custom gear? Say less. Whether you need a one-of-a-kind tee or a badass 3D print, we’re ready to roll.

📩 How to order: Hit us up via email or the Custom Inquiries page on our site.
👕 For Apparel: Send your image, garment type, color, size, quantity, and where you want it printed.
🛠️ For 3D Prints: Tell us the print type, theme, size, and if you want it painted.

Our team will walk you through design approval, payment, production, and shipping. Last-minute changes? No stress—just finalize them before production starts.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

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